• THE MOST
    ADVANCED
    GUEST
    ENGAGEMENT
    SYSTEM

Everything Hotels Need to Deliver on Modern Guest Expectations

Provide your guests with greater mobile hospitality app control.
The system allows the guest to view, choose & book all hotel amenities very easily.
Build more revenue streams for your hotel.

  • EXPRESS MOBILE
    CHECK-IN & CHECK-OUT

  • PMS INTEGRATIONS

  • AUGMENTED
    REALITY

  • IBEACON CONTEXTUAL
    COMMUNICATION

  • GUESTLY TV

  • SMARTWATCH
    CONNECT

ENGAGE YOUR HOTEL GUESTS
PLATFORM BENEFITS

  • WI-FI & OFFLINE USE
    • Guest's devices are not required to have internet access to view the information, like the hotel, region, map, menus, promotions...
  • EASY BACKEND UPDATE BY THE HOTEL
    • Real-time editing of content and graphics and additional language content input. The hotel, through a secure internet access, can update all the app information content viewed by users. Your updates will be update automatically on the Google Play and Apple Store.
  • IN DEPTH ANALYTICS
    • Improve the customer experience with digital analytics. We provide the tools you need to analyze data from all smartphones, touchpoints in one place, for a deeper understanding of the customer experience.
  • CROSS SELLING EXPERIENCE
    • Sold! Cross-Selling in the Mobile Channel. Leading hotels have an opportunity to generate added value from the mobile channel through cross-selling products. With the right tools and Guestly technologies, selling of these products via the mobile channel will grow revenue & market share.
  • CUSTOMER SATISFACTION
    • The system allows users to access a range of information and functionalities through advanced systems such as augmented reality, that allow them to optimize their experience in the hotel and in the region, increasing satisfaction and increasing customer loyalty
  • ELEGANT APP DESIGN & MULTIPLE LANGUAGES CAPABILITY
    • Mobile hospitality apps are becoming increasingly refined: designing mobile hospitality apps whether as web apps, or native apps relies on great UX and careful UI planning. We support more than 6 languages.

Hospitality App platform
Key Features

HOTELInformation about the hotel.
ROOMSDescription and images of the rooms.
PHOTO GALLERYList of beautiful images & photo galleries of your hotel.
SPAInformation about SPA facilities, packages and prices.
FACILITIESDisplay your hotel’s facilities and amenities with grace.
EVENTSPublish and promote events occurring at your hotel. Engage with more happy guests.
WEATHERDaily, weekly and monthly weather forecast near the hotel.
ACTIVITIESInformation about activities guests may encounter near the hotel and enjoy their stay.
POINTS OF INTERESTSuggest places your guests should visit during their stay. Description, images and pin point locations on maps.
ROUTESCreate routes to places from priceless moments of cultural immersion to exclusive access and VIP Tours for your guests.
MAPOffline map with hotel location. Route suggestions. Augmented reality view.
WIFIQuick access to the wi-fi network and password of the hotel.
HOTEL BUSInformation about hotel bus, stops and timetables. Map with location of hotel bus stops.
CONTACTSHotel contacts details: address, phone, email, website etc. Option to call directly.
SOCIAL NETWORKSIntegration to help sharing.
BOOKING REQUESTReservation request or seamless booking integration.
WEB LINKSStraight forward embedding of any webpage for your guests.

ADVANCED:

NEWSLatest news about the hotel and other valuable information you would like to communicate to guests.
PROMOTIONSMobile marketing is simple if you use the right tools. Trigger special promotions, last minute deals or flash sales to your guests.
LAUNDRYLet your guests request additional laundry services.
MAINTENANCEGuests may ask for maintenance services.
WAKE UP CALLGuests may ask for a wake up call from the hotel’s mobile app.
ROOM CLEANINGGuests may ask for a room cleaning through the hotel’s mobile app.
TOWELS CHANGETowel change request through the hotel’s mobile app.
BOOK TAXIGuests may request a taxi reservation service. It’s always nice to have a taxi waiting.
AIRPORT TRANSFERGuests may ask for reliable top-rated airport transfer.
GENERAL REQUESTSCustomize the requests available for your guests.
RESTAURANT RESERVATIONAllow guests to book a table in the restaurant of their choice.
AWARDS & RECOMMENDATIONSPresent the awards that the hotel has acquired and share the recommendations.
CHECK-INGuests may "pre check-in" even before leaving home. Guests save time so does the hotel reception.
LOGON!Only signed in guests may use some features in the app. Gather guest information.
MESSAGESSend a message to your guest(s).
IBEACON WELCOMEGreet your guests when they arrive at the hotel with ibeacon technology.
IBEACON PROMOTIONSCommunicate a promotion at the right time at the right place directly to your guest.
SATISFACTION SURVEYSGuests may inform of their evaluation through the kiosk or through the app.
RESPONSIVE WEBSITEA fully responsive website integrated with all apps.
360º IMAGESImmerse your guests with 360º hotel or room images.
CHATAllow live support chat with hotel staff or concierge.

PREMIUM:

ROOM BREAKFASTGood morning, browse and order breakfast directly from your smartphone. Browse the hotel’s full menu and select a delicious breakfast.
RESTAURANT MENUTap browse and order anything you like from the restaurant’s menu.
BAR MENUThirsty? Browse and order any bar drinks you desire.
KIOSK APPAllow guests to interact through kiosks and touch-screens anywhere in the hotel.

DELUX:

HOTEL SHOPAllow guests to browse, make reservation or buy hotel's shop products with their smart phones or tablets quickly and safe.
SMARTWATCH CONNECTConnect with guests smart watches and display information.
GUESTLY TVUsing Guestly technologies TV solution for hotels we can extend our reach to the TV inside the room and the guest's mobile device can control everything.

ADD-ON FEATURES

PMS INTEGRATION*

Guestly can connect and integrate with your excising Property Management System and all your orders will be able to sync automatically directly into the PMS. Pricing for PMS integration varies depending on your system. The integration process is supported via API.

*Prices on integration may vary depending on your provider and technologies used.

MULTIPROPERTY

With Guestly, you can have a single app presenting your brands presence while offering modern guests, a new way of communicating and connecting with your hotels staff. Promote and engage with all your hotel guests, drive revenue, increase guest satisfaction and ensure you remain competitive with your competitors. Control your multi-property’s from one simple back end system.

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